US: Survey reveals best performing OE multimedia systems

According to a new J.D. Power’s survey,¬†Satellite radio and navigation systems are becoming increasingly prevalent in new vehicles as consumer interest in high-tech features continues to grow.

The information from the study is designed to assist automakers and suppliers with improving the design and manufacture of audio, entertainment and navigation systems, which are increasingly important to new-vehicle buyers. Problems are measured per 100 vehicles (PP100), with a lower PP100 score indicating higher quality.

Two-third of new car owners have satellite capability:

The study finds that 66 percent of owners indicate having satellite radio capability in the audio systems of their new vehicles, compared with 59 percent in 2009.

In addition, 30 percent of owners indicate their vehicle has a factory-installed navigation system, up from 25 percent in 2009.

Alpine tops AM/FM/Single CD Player Segment:

Alpine Electronics ranks highest in the AM/FM/single CD player segment with an overall PP100 score of 2.8, improving by 2.5 PP100 from 2009.

Sanyo outshines AM/FM/Single CD Player/Satellite Radio Segment:

SANYO Automotive U.S.A. ranks highest with an overall PP100 score of 3.0 PP100.

Fujitsu excels FM/Multi-CD Changer/Satellite Radio Segment:

Fujitsu Ten Corporation of America ranks highest in the AM/FM/multi-CD changer/satellite radio segment with 2.1 PP100, improving by 3.4 PP100 from 2009.

Denso/Panasonic overtake AM/FM/Single CD/Satellite Radio/Navigation Segment:

The non-competitive split-sourcing arrangement between Denso and Panasonic Automotive Systems Company of America ranks highest in the AM/FM/single CD/satellite radio/navigation segment with an overall PP100 score of 6.4.

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