VW launches iPhone app – Accident Assistance

Volkswagen’s Insurance Services Group has developed an iPhone application called UnfallHilfe (Accident Aid).

In the event of an accident, users can make use of this app to receive step-by-step instructions on how to file an online claims report – describe how the accident happened, take any photos (and note other important data) and send it straight to Volkswagen Insurance Services at the push of a button.

The main features include:

1) A ‘best practice’ guide – how to react and things to consider after an accident.

2) Online claims reporting – use the app to fill an online report and send it straight to VW Insurance Services.

3) Service centre locator – find the nearest VW service centre.

4) Parking location and timer – to see where the car is parked and how long it has been parked (to avoid parking tickets).

5) Torch feature – using the iPhone as a torch to help in the dark.

6) Weather warning – weather alerts for the current location.

In addition, the app includes a 112 button for emergency services and 110 to call the Police.

The app was created in cooperation with the Hamburg-lb-lab GmbH, which has already developed several applications for well known brands and media companies.

The app is available to all iPhone users as a free download from the Apple iTunes Store.

Source: Volkswagen Bank, iTunes.

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