HARMAN, a wholly-owned subsidiary of Samsung Electronics Co. Ltd., focused on connected technologies for automotive, consumer and enterprise markets, announced the expansion of its relationship with Amazon to include the Alexa Voice Service (AVS).
Now an Alexa Consulting & Professional Services (CPS) provider, HARMAN will provide services on AVS integration to its customers and partners, leveraging its message and voice-first offerings strategy. HARMAN is a member of Amazon’s Voice Interoperability Initiative, engaging with Amazon on joint go-to-market strategies, product ideation, simultaneous implementation, as well as identifying market opportunities.
As a CPS provider, HARMAN will contribute towards driving innovation in voice/AVS segments resulting in reliable, consistent and superior Alexa experiences for clients. HARMAN helps businesses across industries to build conversational experiences into their products, devices or organizational processes. This includes providing hardware modules, software and services that help device makers easily integrate Alexa into connected products, helping to reduce development efforts and launch products to market faster. HARMAN also provides a slew of Professional Services to integrate conversational experiences into, including device customization, new feature additions and system integration.
HARMAN delivers voice-activated audio and smart solutions for the Telecom, Hospitality, Healthcare, Industrial and Home-Centric industries, leveraging next-gen technologies like 5G, artificial intelligence, the Internet of Things, cloud and analytics to deliver seamless conversational experiences. In addition, HARMAN offers consulting, full system & product design, testing, tuning, integration, voice input technology for Far Field Voice applications, and software solutions that enable businesses to build, test and launch voice-enabled solutions to create conversational experiences at enhanced speed and security for business and home users.