VESOS, a new company formed by a group of automotive consultants, has unveiled TeCall – a platform that helps support the functions of eCall. In doing so, it works to enhance the usage and benefits of eCall by reducing the time it takes for emergency services to receive the data they need, decreasing response times as a result. 

eCall itself is a system embedded into many new vehicles on the road today, a key function of which is its voice call feature. In the event of a vehicle collision, the feature automatically establishes a voice connection between the user and their local emergency services. eCall then provides emergency services with a large data pool containing the location of the user’s vehicle, its VIN, and its fuel type. While the feature’s voice system is regularly used by emergency services, this data packet has not been utilized as frequently. Likewise, research has shown that data eCall alerts can in fact reduce the response times commonly associated with voice alerts by a factor of ten. 

In closing this gap, Andy Graham, Andy Rooke, Danny Woolard, and Alan Gentle – four consultants with a shared history in connected vehicles and traffic operations – established VESOS to analyze and process eCall data to create validated incident alerts. Here, TeCall bridges between the eCall service provider and the highway or emergency command control center – filtering, enhancing, prioritizing, and quickly forwarding incidents to emergency services in the form they need them in. As well as supplying TeCall, VESOS will also provide its customers with dedicated consultancy services for the implementation and key business cases of eCall alongside strategic advice and data analysis. 

“TeCall delivers data about a road incident quicker than an operator can say “what’s your emergency?” explains Andy Rooke, who has worked on the concept and real-world implementation of eCall for 20 years. “TeCall alerts complement the existing voice channels and only report incidents in the geographical areas that emergency services want, filters out alerts from faulty units, provides data for analysis and operations, and ultimately saves lives by reducing response times. In the Connected Vehicle world, eCall is at the forefront. It’s not a question of if but when to start properly using eCall data.” 

“That’s just the start of the potential value,” added Andy Graham, an expert in business cases and connected vehicles. “We can use the eCall data from the vehicle to estimate the severity of the incident, and help emergency services prepare for what they will find when they get there. When every second counts after a road collision or stopped vehicle, this is a vital piece of technology.” 

“Imagine the value of a properly-implemented eCall system on a smart motorway,” added telematics traffic business development expert Danny Woolard. “Within seconds of an incident being detected, systems can be automatically setting warning signs and closing lanes, keeping those involved far safer in the carriageway. eCall alerts from airbag activations are a highly reliable and rapid indicator of a collision that could become a major event” 

Traffic operations design and development expert Alan Gentle added, “eCall data is an obvious and readily available way of saving lives. VESOS is unique in the world of eCall, the only company specialising in the analysis, assessment and implementation of eCall within the world of connected vehicles.” 

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