RapidDeploy, a cloud-based emergency response platform, announced that it will supply every California 9-1-1 center with real-time Automatic Crash Response notifications through a first-of-its-kind agreement with General Motors’ OnStar. Beginning in May, a majority of Telecommunicators at over 400 public safety answering points (PSAPs) will have direct access to available OnStar crash data on RapidDeploy’s RadiusPlus 9-1-1 map screen, without having to rely on verbal relay of information.
Each vehicle crash requires a unique response plan based on medical necessity, location and factors relating to the vehicle itself. If properly equipped, OnStar’s Automatic Crash Response1 technology provides Telecommunicators with a more accurate location, the make and model of the vehicle, available critical crash details, and whether there is a high probability of severe injury. OnStar’s data and technology can indicate whether the vehicle involved in a crash is electric or being operated by an automated driving system providing emergency personnel with critical information they need to safely respond and quickly rescue the vehicle occupants, when applicable. OnStar responds to more than 3,500 cases of Automatic Crash Response notifications per month, including about 200 in California alone.